When The Cats Away.....

Good Morning Everyone !!!

I hope everyone had a wonderful, prosperous week. Ours started out a little slow but things are really picking up. Plus as my title suggests The Man isn't here. He went to the Window Cleaning Convention down in Atlanta along with Mr. Fancy Pants and Negative Nancy. So as the saying goes When the cats away the mice will play. Just like a dad this is exactly what he thinks is happening and although the thought is in my head flashing slack off, party just like a teenager; I have to say honestly I feel we are all being really responsible and getting a lot done around here.

We sent out our mailers again this week to remind customers that spring is coming and even though it's not here yet we are still working. We incorporated some cool specials on window cleaning, chandelier cleaning and some other services that even in this economy can't be turned down. I'm noticing a pretty decent response from these mailings especially this week. We were able to send out several trucks with full tracks of work and the phone is ringing steadily for power washings and window cleanings in the spring months coming up. I'm so excited; I love to be busy and see results when I look at reports, it gives me a sense of accomplishment.

I also have another reason to be excited. We are actually almost ready to get a new family member in here just in time for spring fever. Interviews are in place, going along smoothly for the most part. Hey don't you ever wish you could do an interview process like this for your own family? I guess that would be fine if you like to live life in a neat little box but at the same time it would take the surprise out of life. Hmmmmm......

Well I actually have to get back to work but I will definitely keep you posted on the status of our new family member coming soon. Have a great week, talk to you all next time.

Bye for now,
The Appointed One

Spring into Action

Good Morning Window Cleaning World,

I am very happy to say that we are having some very awesome weather today and for the rest of the week it looks like. It is going to be in the mid 50's today. There will be some rain but hey I can deal with that. I have everything crossed that I can possibly cross, praying that this holds out and the cold stays away.

Spring is almost here whether it feels like it or not where you are. This means we need to be ready to deal with spring fever and the craziness that comes with it. This year may seem a little more crazy than normal because we have some members leaving temporarily. Missy is leaving to have her little Rambo which is very exciting, The Don is taking off to south of the border for some marital bliss time and The Marketeer is not coming back to us. This makes things challenging for me and Money Bags for a little while.

On the bright side we are getting a new member of the family soon; which is exciting. I can't wait to be able to introduce them. Mr. Fancy Pants has put together a brand new sales program for our commercial department and The Man is putting together some new sales goals for the residential department as well. Everyone is still working very closely together to ensure that spring starts off running smoothly and the benefits are evenly spread across the board. We in the office are also going to get to spend a few days out in the field with our techs so we experience exactly what it's like to be in their shoes. This is a great attempt to thin out that line that divides techs and office staff at times. I can't wait!!

Maybe I am over excited about the nice weather we are having, maybe I'm delirious; who knows or cares. At this point I am just so excited to get spring going and I'm not the only one getting excited; I got two calls for power washing already this morning.

So buckle down and get ready for some serious window cleaning world action because spring is coming ready or not.

Have a Great Week,
The Appointed One

Snow Snow Go Away

Good Morning Window Cleaning World. Did everyone enjoy the snow day last week and the wonderful commutes yesterday as well?

I do not like the snow especially when I have to drive in it. I know our crews don't like it either. Snow makes things difficult all around. Yea it's pretty to look at and fun for all the kids to sleigh ride and let's not forget the die hard snow boarders and skiers. For me and many other people like me snow means cold, yucky weather and bad driving conditions.

I know I know I'm being a negative Nancy but I am more of a spring, summer, fall kinda person. Winter is dull, dreary and seems to drag on. Customers notice this too which is why window cleaning is good to have all year round. A lot of people get bummed in the winter so a clean, bright atmosphere helps their mental state.

Some people just choose to ignore the winter by preparing for spring projects, clean ups, vacations, etc. In this business that is a good thing. We are already getting calls about power washing, window cleaning, gutter whitening and other services that are generally done in warmer weather. Even in this economy right now sanity needs to be placed above savings.

So my wish for this week is snow snow go away don't come back another day. Keep plugging through the cold, dress warm, work fast and plan for the spring fever.

Thanks for Tuning In,
The Appointed One