Holiday Tips

Hello I'm sure everyone is either going nuts trying to get ready for thanksgiving or dying of anticipation for that yummy turkey. I'm the earlier one of those two.


Today I wanted to bring up a subject that comes up alot more this time of year than any other. "Do I have to tip the guys and how much should I tip them" Holidays seem to just bring out the best in people don't they? Anyhow this has always been an awkward question for me. I don't know exactly why but it makes me uncomfortable. I don't like to tell people how much extra they should give especially when they are already paying a good amount for our service. However I did come up with a response that gets me out of committing anyone to any particular amount. "Well that all depends on your comfort level, You are not required to tip them but if you feel comfortable and that they are doing a wonderful job you are welcome to tip them whatever you decide"


This is the best answer I can come up with that is good enough for everyone without appearing to be money hungry people or depriving the techs of any extra they work hard for. I know they would all probably string me up by my toes if they knew I was telling a customer they didn't have to tip them but from a business stand point we need to be fair. Besides you get customers ranging from the little old lady who you know really can't afford our service to begin with all the way up to the customer who has us come in several times a year for a high amount without flinching. You don't want to make anyone feel bad if they can't tip and you certainly don't want to insult anyone who definitely can.


Our techs nine times out of ten do a phenomenal job and are very deserving of tips. They also come back with tips regularly throughout the year. It just seems to be this time of year it comes up more and more. I know from past experiences there are alot of businesses where the employees are not allowed to accept tips or gifts. We are not one of them which is great for the techs seeing as how with some of the customers they deal with residential as well as commercial they are so more than deserving of it.


So that is my holiday tip story of the week. Hopefully this will give some insight on how to politely deal with the tip question to fellow window cleaners and provide an acceptable solution to customers questions as well. I hope everyone enjoys their holidays.


Have a Safe and Wonderful Holiday,
The Appointed One